How do I order a closing letter or lender questionnaire?
Closing letters and lender questionnaires can be ordered from our website, www.homesideproperties.com, through the “Order Resale Documents” tab.
You can find it on the upper part of the home page, 2nd selection from left (in orange). This will redirect you to "Associa/Community Archives." Scroll down the screen to select "Homeside Properties" as your location. You now will be at the Community Archives page, and you should either log in, or register to obtain a log in. Then you will be able to select the association that you need documents for.
Please note, questionnaires come automatically with a current year budget and certificate of master insurance. You will have to contact the producer to add a mortgagee clause, if needed. We recommend reviewing our standard lender questionnaire to determine if your custom form is needed.
All requests for selling and refinancing must be purchased from Community Archives. A third party credit card may be used for the purchase. Completion time for a closing letter is 4-5 business days. Completion time for a lender questionnaire is 8-10 business days.
*** Please note that the non-expedited turnaround time frame for a closing letter is 5 business days. You will need to order it by expedited or by priority service it you want your request processed sooner. ***
How do I contact you for further information?
Please choose the "Contact Us" link at the top left of this page and fill out the form completely. Being specific with your request helps us to direct your inquiry to the appropriate team member to assist you.
What are the Covenants?
The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. A copy of your community's CC&R's may be found under the documents tab and by then selecting the Governing Documents section.
How do I report a covenant violation that I see in my community?
Please email your Association Manager with the address of the violation, the nature of the violation and the date and time that you observed or witnessed it. The manager's email address is found on this home page, in the center column.
How can I make a suggestion?
Send your suggestion via email: email@example.com.