We are pleased to have you visit your Online Community Association. Your Association website is designed to keep you informed about your neighborhood, communicate with neighbors and manage all of your community living – including the ability to pay assessments and dues online. Your Association website has a range of features which will help you update your personal calendar with community events and communicate directly with your Association Board Members and your management company staff.
These are just some of the features we currently offer on our website:
Safely pay your assessments online via eCheck or credit card
Create, modify and view recurring assessment payments
Access to your account transaction history in real-time
Create, modify and view up to date ARC request information and Work Orders in real-time
A directory listing for Homeowners, clubs, committees, teams, etc.
View your neighborhoods upcoming events in the calendar section
Send emails directly to your association board and management company through your personal message center
And MUCH more
Payments can be made online by selecting the Pay Assessments Tab. Payment can be made by credit card (a merchant fee surcharge applies) or by e-check (no additional cost).
You may also mail your payment to the following address (please make your check payable to your specific Association’s name):
PO Box 907 Commerce GA 30529-0017
*** Please be aware that if you pay your assessment using your bank’s bill payer service, a paper check is actually mailed to our lockbox. Please initiate your payment at least 7 days prior to the due date in order to allow your bill payer to cut and mail their check to the lockbox by the due date. ***
If you have questions or comments about this web site or to one of the committees, please click on the "Contact Us" link and fill out the form. Be sure to be specific in your inquiry so that we may better assist you.
Who do I call if there is an after-hours emergency? Emergencies situations include fire, plumbing, roof leaks or weather-related damage. Contact our office at (678) 297-9566 ext 2. Leave a detailed message with your community name, phone number and extent of damage. A staff member will contact you as soon as possible.
What are the Covenants? The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. A copy of your community’s CC&R’s may be found under the documents tab and then selecting the Governing Documents section.
How do I report a covenant violation that I see in my community? Please email your Association Manager with the address of the violation, the nature of the violation and the date and time that you observed or witnessed it.
How do I update my address and contact information with the Association and Management Company? Please complete the Homeowner Information Request Form located under the Documents Tab > Helpful Homeowner Information> Homeowner Information Request Form and send to email@example.com or fax to 678-297-9491.
How do I volunteer for a committee or nominate myself or someone else for a seat on the Board of Directors? Please send an email to your Association Manager at any time listing your desire to be a committee volunteer, and specify the type of committee you would like to volunteer for along with your qualifications, availability and contact information. If you would like to nominate yourself or someone else for a seat on the Board of Directors, watch for your annual meeting notice to arrive. You will have the opportunity to complete a nomination application or nominate yourself or someone else from the floor at the annual meeting.
How do I order a closing letter or lender questionnairre? All requests relating to selling and refinancing must be purchased from Community Archives. Go to our website at www.homesideproperties.com. On the left side, click on "Selling & Refinancing" then click on "Order Resale Documents" (orange button) and follow the prompts to register or login. Once logged in, click on "Product Description above the email box to review the available packages and costs.
** Please note that the non-expedited turnaround time frame for a closing letter is 5 business days. You will need to order it by expedited or priority service it you want your request processed sooner**